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An Incentive Destination for the Lucky Few

We were delighted when our client—a European insurance company—decided on Montreal for its incentive program. The privileged participants got to experience one of the most unique destinations in North America. Montreal—the most European North American city— a thrilling city that effortlessly blends historic charm, cultural diversity, culinary riches and artistic creativity to create a unique and captivating urban ambiance. From historic landmarks, to inspiring culinary samples that are the envy of France, and to active urban workouts climbing the famed Mt. Royal that gave the city its name. Montreal is truly a sleek, chic, and vibrant city—and on many people’s bucket list.

The lucky participants in this incentive program got to experience all Montreal has to offer. Staying at the hip Vogue Hotel Montreal, with its stylish rooms and suites with plush beds, the group got a small taste of what this exciting city is all about.

There is no shortage of urban experiences in Montreal. From famed museums and art galleries to the site of annual Grand Prix competitions, Montreal has something for every taste and preference. And our privileged guests got to experience many.

As if Montreal was not “exotic” enough, the incentive participants got to travel to Quebec countryside and taste the rugged nature there. Montebello, a famed ski town in winter months, offers so much virgin nature and so much to do. Montebello is located at the eastern edge of Quebec on the border with the Province of Ontario.

Montebello is home to the famed Le Chateau Montebello resort, the largest log structure ever built in the world. And that’s where our guests got to spend a couple of nights embracing nature more fully, while experiencing a luxurious retreat at Fairmont Le Château Montebello, surrounded by nature, on the shores of the Ottawa River. However, no trip to Montebello is complete without a visit to Parc Omega, a safari park just north of Montebello, rich with lakes, meadows, valleys, forests, and rocky hills. And that’s exactly what our lucky guests got to experience.

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Discover Los Angeles: The place for Health & Wellness

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Discover Los Angeles: The place for Health & Wellness

The connection between spending time outdoors and the reduction of stress levels is both profound and well-documented. Nature has an inherent ability to soothe the human mind, offering a respite from the relentless pace of modern life. With over 320 days of sunshine a year, beaches and mountains with endless greenery, LA is the perfect place to start your wellbeing journey.

Get Stretching:

Yoga and meditation have become integral parts of the wellness routines for many in Los Angeles. So what could be more LA than trying out some Yoga at one of the most iconic places in LA, the Hollywood Forever Cemetery. Hollywood Forever Cemetery, is a historic and iconic resting place that has become an integral part of the city's cultural fabric. Established in 1899, the cemetery spans 62 acres and is the final resting place for many of Hollywood's most legendary figures, including Rudolph Valentino, Judy Garland, and Cecil B. DeMille. The cemetery's lush, serene grounds and elaborate monuments reflect the grandeur and glamour of the Golden Age of Hollywood, making it a popular destination for tourists and locals alike.In addition to serving as a burial ground, Hollywood Forever Cemetery is known for its unique approach to commemorating the arts and entertainment industry. The cemetery hosts a variety of events, including outdoor movie screenings, concerts, and cultural festivals. These events are often held at the Fairbanks Lawn and in the historic Masonic Lodge, offering visitors a chance to celebrate the legacy of the stars while enjoying the beautiful, tranquil setting of the cemetery.

Food Scene:

Los Angeles, often at the forefront of health and wellness trends, continues to set the bar high with its innovative and holistic approaches to well-being. One of the most prominent trends in the City of Angels is the emphasis on plant-based diets. With an increasing number of vegan restaurants and plant-based product lines. This shift is driven by a desire for better health, environmental sustainability, and ethical considerations. The city's vibrant food scene offers a plethora of options, from gourmet plant-based cuisine to accessible, everyday vegan meals, making it easier for residents to embrace this lifestyle.

GMS Experiential Highlights - Our itineraries offer exclusive experiences:

  • Culinary wellness journeys with private chef experience tailored to individual guests based on health assessment

  • Private fitness class with leading personal celebrity trainer

  • Expert Health Coach with personal assessment, guiding guests on their journey to improved health and well-being through personalized, evidence-based strategies.

Plan Your Visit

LA’s sunny skies and beautiful landscapes await. Whether your corporate group is here for a conference, team-building, or a special event, our customized itineraries ensure an unforgettable experience. Discover the city that will leave your guests more relaxed and grounded.

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Discover Chicago: The Birthplace of Skyscraper

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Discover Chicago: The Birthplace of Skyscraper

Welcome to the Windy City! Chicago, a city of architectural marvels and rich history, is a prime destination for corporate groups with a passion for urban exploration. As your Destination Management Company (DMC), we are excited to offer expertly crafted itineraries showcasing Chicago's stunning architecture.

A Legacy of Innovation

Chicago is hailed as the birthplace of the skyscraper. The city's architectural journey began after the Great Chicago Fire of 1871, leading to the construction of the first steel-frame skyscraper, the Home Insurance Building, in 1885. This marked the dawn of modern architectural design. 

Iconic Structures

Chicago's skyline reflects its pioneering spirit. The Willis Tower (formerly Sears Tower) and the John Hancock Center are must-see landmarks. For a blend of old and new, visit the Tribune Tower and the modernist Aqua Tower, symbols of the city’s architectural diversity.

Architectural Tours - Experience Chicago's architectural heritage through guided tours:

  • River Cruises: Glide along the Chicago River and learn about the history and design of over 50 buildings.

  • Walking Tours: Explore the Loop and its surroundings, discovering hidden gems.

  • Neighborhood Excursions: Visit Hyde Park, home to Frank Lloyd Wright’s Robie House, and the Gold Coast with its historic mansions.

Experiential Highlights - Our itineraries offer exclusive experiences:

  • Private Access: Entry to restricted areas of iconic buildings.

  • Architect Meet-and-Greets: Interact with contemporary architects.

  • Culinary Delights: Enjoy meals at architecturally significant restaurants.

Plan Your Visit

Chicago’s architectural wonders await. Whether your corporate group is here for a conference, team-building, or a special event, our customized itineraries ensure an unforgettable experience. Discover the city that gave birth to the skyscraper and continues to innovate.

Book your architectural adventure with us today and let the skyline of Chicago inspire your team!

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The Centennial of Hollywood Sign

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The Centennial of Hollywood Sign

Pack your bags and head to Los Angeles, where festivities are being planned to celebrate the 100th Anniversary of the famed landmark, Hollywood Sign.  Perched atop the Santa Monica Mountains overlooking the City of Los Angeles, the Hollywood sign is believed to have been erected on December 8, 1923. The original sign—which was intended as an advertisement for real estate development in the Hollywood area—read “Hollywoodland,” and was illuminated by 4,000 light bulbs.  The landmark sign has had many ups and downs in its 100-year life—from fire to disrepair to rising from the ashes.

Hollywood sign is now a celebrity in its own right, each year attracting thousands of tourists from near and afar.  

Let GMS put together a memorable incentive program for your top-performing employees or prized clients to explore the City of Angeles with all it has to offer including the landmark Hollywood sign—with a custom hike to the actual sign or fly over in a helicopter. While you are here, let us also plan an exciting Hollywood studio tour for your group or take you to a live television taping. In particular, it just happens that Warner Brothers Studios are also turning 100. We can organize a custom tour of WB Studios for your participants, or better yet, plan a gala dinner at WB’s ‘Back Lot’ with many of the iconic scenes in the background. The possibilities are endless. Take advantage of this milestone year in the City of Angeles and plan your memorable event in glitzy LA. Reach us at info@globalmsi.com.

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GMS Global Management Services Receives Prestigious Nomination for the 2023 Go Global Awards

FOR IMMEDIATE RELEASE

June 8, 2023

Chicago, Illinois – GMS Global Management Services is proud to announce its nomination for the esteemed 2023 Go Global Awards, hosted by the Rhode Island Commerce Corporation. This nomination places GMS Global Management Services amongst the top business leaders in the world, highlighting its innovation, growth, and global impact.

 

The Go Global Awards are a prominent international event, judged by government officials from over 28 countries alongside influential industry leaders across a spectrum of industries. The Awards attract companies from around the globe, celebrating their accomplishments and fostering global business connections. The shortlisting process will take place on the 15th of July 2023, and the finalist rounds are scheduled from the 6th to the 8th of November 2023 in Providence, Rhode Island.

 

The event will be hosted by the Secretary of Commerce of Rhode Island, Elizabeth M. Tanner, who will preside over a series of events, including in-person judging, panel discussions, B2B meetings, and a gala dinner to honor the participants.

 

GMS Global Management Services' nomination for the Go Global Awards underscores its commitment to excellence, innovation, and fostering international collaboration. As a contender for this prestigious award, GMS looks forward to further expanding its global footprint and showcasing its exceptional products and services to a worldwide audience.

 

For more information on the Go Global Awards please visit https://www.goglobalawards.org

 

About the Rhode Island Commerce Corporation:

The Rhode Island Commerce Corporation is the official economic development organization for the state of Rhode Island. It is a quasi-public agency responsible for promoting economic growth, fostering innovation, and creating jobs within the state. The Rhode Island Commerce Corporation works closely with public, private, and non-profit partners to meet the needs of businesses, entrepreneurs, and residents, delivering exceptional results and ensuring a prosperous future for the state of Rhode Island.

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News release

March 17, 2022 | Ottawa, ON | Public Health Agency of Canada

Today, the Government of Canada announced that effective April 1, 2022 at 12:01 AM EDT, fully vaccinated travellers will no longer need to provide a pre-entry COVID-19 test result to enter Canada by air, land or water. Fully vaccinated travellers seeking to arrive in Canada before April 1, 2022, must still have a valid pre-entry test.

As a reminder, travellers arriving to Canada from any country, who qualify as fully vaccinated, may need to take a COVID-19 molecular test on arrival if selected for mandatory random testing. Travellers selected for mandatory random testing are not required to quarantine while awaiting their test result.

For partially or unvaccinated travelers who are currently allowed to travel to Canada, pre-entry testing requirements are not changing. Unless otherwise exempt, all travellers 5 years of age or older who do not qualify as fully vaccinated must continue to provide proof of an accepted type of pre-entry COVID-19 test result:

  • a valid, negative antigen test, administered or observed by an accredited lab or testing provider, taken outside of Canada no more than one day before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a valid negative molecular test taken no more than 72 hours before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a previous positive molecular test taken at least 10 calendar days and no more than 180 calendar days before their initially scheduled flight departure time or their arrival at the land border or marine port of entry. It is important to note that positive antigen test results will not be accepted.

All travellers continue to be required to submit their mandatory information in ArriveCAN (free mobile app or website) before their arrival in Canada. Travellers who arrive without completing their ArriveCAN submission may have to test on arrival and quarantine for 14 days, regardless of their vaccination status. Travellers taking a cruise or a plane must submit their information in ArriveCAN within 72 hours before boarding.

Today, the Government of Canada announced that effective April 1, 2022 at 12:01 AM EDT, fully vaccinated travellers will no longer need to provide a pre-entry COVID-19 test result to enter Canada by air, land or water. Fully vaccinated travellers seeking to arrive in Canada before April 1, 2022, must still have a valid pre-entry test.

As a reminder, travellers arriving to Canada from any country, who qualify as fully vaccinated, may need to take a COVID-19 molecular test on arrival if selected for mandatory random testing. Travellers selected for mandatory random testing are not required to quarantine while awaiting their test result.

For partially or unvaccinated travelers who are currently allowed to travel to Canada, pre-entry testing requirements are not changing. Unless otherwise exempt, all travellers 5 years of age or older who do not qualify as fully vaccinated must continue to provide proof of an accepted type of pre-entry COVID-19 test result:

  • a valid, negative antigen test, administered or observed by an accredited lab or testing provider, taken outside of Canada no more than one day before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a valid negative molecular test taken no more than 72 hours before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a previous positive molecular test taken at least 10 calendar days and no more than 180 calendar days before their initially scheduled flight departure time or their arrival at the land border or marine port of entry. It is important to note that positive antigen test results will not be accepted.

All travellers continue to be required to submit their mandatory information in ArriveCAN (free mobile app or website) before their arrival in Canada. Travellers who arrive without completing their ArriveCAN submission may have to test on arrival and quarantine for 14 days, regardless of their vaccination status. Travellers taking a cruise or a plane must submit their information in ArriveCAN within 72 hours before boarding.

to provide a pre-entry COVID-19 test result to enter Canada by air, land or water. Fully vaccinated travellers seeking to arrive in Canada before April 1, 2022, must still have a valid pre-entry test.

As a reminder, travellers arriving to Canada from any country, who qualify as fully vaccinated, may need to take a COVID-19 molecular test on arrival if selected for mandatory random testing. Travellers selected for mandatory random testing are not required to quarantine while awaiting their test result.

For partially or unvaccinated travelers who are currently allowed to travel to Canada, pre-entry testing requirements are not changing. Unless otherwise exempt, all travellers 5 years of age or older who do not qualify as fully vaccinated must continue to provide proof of an accepted type of pre-entry COVID-19 test result:

  • a valid, negative antigen test, administered or observed by an accredited lab or testing provider, taken outside of Canada no more than one day before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a valid negative molecular test taken no more than 72 hours before their initially scheduled flight departure time or their arrival at the land border or marine port of entry; or

  • a previous positive molecular test taken at least 10 calendar days and no more than 180 calendar days before their initially scheduled flight departure time or their arrival at the land border or marine port of entry. It is important to note that positive antigen test results will not be accepted.

All travellers continue to be required to submit their mandatory information in ArriveCAN (free mobile app or website) before their arrival in Canada. Travellers who arrive without completing their ArriveCAN submission may have to test on arrival and quarantine for 14 days, regardless of their vaccination status. Travellers taking a cruise or a plane must submit their information in ArriveCAN within 72 hours before boarding.

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Second City? No Way…

Each year, readers of Condé Nast Traveler vote their favorite American cities.  It is always exciting to read about the cities that emerge as exciting destinations or trend-setting in some way. Condé Nast’s 34th annual survey of over 80,000 readers revealed their favorites in several categories. 

In the category “Best Big Cities” in the US, Chicago has emerged as the top contender once again—actually, for the fifth year in a row. Best Big Cities are the cities that spark imagination for the visitors with lasting memories of their art scene, cutting-edge restaurants and innovative architecture. But nowhere this is more evident than in Chicago—that has been trying to live by its forefather’s advice since 1890s. Paraphrasing Winston Churchill’s expression, Daniel Burnham famously said “make no little plans; they have no magic to stir man’s blood.” And the city has been trying to live by that maxim ever since. Second City? Not by any measure. Chicago is world class in so many categories—including theater that that expression comes from.

So, it's no wonder that Chicago is topping this list once again. According to the survey participants, the birthplace of American architecture, Chicago is “A world-class destination known for its inspiring architecture, unrivaled museums, trailblazer chefs, and enormous brewing scene—not to mention 29 miles of beautiful beaches right downtown. So, plan for a return trip because it will take several repeat visits to get through the list of must-dos.” Most people start downtown—from the Magnificent Mile to the swanky Gold Coast to hip Old Town, from Bridgeport to Logan Square—but there are more than 77 neighborhoods to explore, where you'll find ground-breaking restaurants, chilled-out corner taverns, and, no matter where you go, some of the most pleasant people you'll find anywhere.

With those accolades, Chicago should top the list of potential destinations for your next incentive program. Let professionals at GMS design the perfect program for your next incentive trip that would wow your participants for a long time after.    

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Chicago Conventions Return

The largest convention center in the US just announced resumption of business by removing and/or relaxing most of the Covid-related restrictions in holding in-person events. The landmark convention center also announced the opening of a newly constructed studio for virtual and/or hybrid events.

This marks the end of a 15-month hiatus in large-scale events and tradeshows at the renowned convention center. McCormick Place officials also announced a list of important events slated for the convention center for the balance of 2021 and beyond.

McCormick had traditionally been a magnet for many landmark events and industry tradeshows throughout the years. The declared end to the event drought will help re-attract important events to Chicago and help its hospitality industry recover from the worst decline in business since the Great Depression. 

Among the prominent events slated in the near future are the NBA Draft Combine in late June and Nike Tournament of Champions in mid-July which mark the first in-person events at the convention center since March 2020, followed by a traditional industry tradeshow—Advertising Specialty Institute Show on July 13-15.  

The economic impact of McCormick on local economy cannot be understated. In a typical year, McCormick generated an estimated 2.2 million nightly hotel stays and nearly $240 million in tax revenues for various levels of government—not to mention the boost in direct and indirect employment.

McCormick is a bellwether for the revival of the event industry nationwide. Consequently, the reopening of McCormick Place is welcome news and brings a sigh of relief to the entire spectrum of the hospitality industry. 

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The Best Event Management Software Of 2021

Proper management and planning is crucial for the success of any event. They involve a long list of tasks, responsibilities and time-sensitive deadlines. An event management software can help keep the myriad of small details organized; serves as a hub that brings together all the elements in the process; and provides managers a top-down view of the event operations. But like all new and emerging products, the market is inundated with many options which makes choosing the right one challenging. 

Digital.com recently published a resource that could be helpful for event planning companies that are seeking to improve their event management processes. In it, as part of its mission, Digital researched and published this helpful resource to enable managers find the best solutions for their business. As a service to our readers, GMS is pleased to be partnering with Digital to endorse this helpful resource:  

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Masks Are Off—Now What?

Today, the Center for Disease Control (CDC) in the US announced that fully vaccinated people are no longer required to wear masks—outdoors or indoors. This is huge for the event industry. 

Fourteen months ago, event venues all over the world went dark. This has proven to be the most damaging period for the event industry in decades.  Sadly, many smaller companies did not survive the industry-wide calamity.  Others scaled down to next to nothing. The longer-term impact of Covid-19 on this industry is yet to unfold completely.  

Will the prospective participants at various industry events rush to attend in-person events? On the one hand, there is undoubtedly a pent-up desire to take part in events—tradeshows, sales meetings, conferences, or incentive trips. On the other hand, until herd immunity is achieved on a global scale, there will be some hesitance on the part of some—however few—to take part in any large-scale in-person events. 

Virtual or at least hybrid events are likely here to stay for some time yet. In the meantime, both organizers of in-person events as well as potential attendees will still be looking to some measures that reassure them of their safety in attending an in-person event. There are already advanced health screening services emerging to meet everyone’s health and safety requirements with confidence and peace of mind. As we return to in-person gatherings, event organizers look to create, maintain, and communicate health and safety guidelines for their events.  Ideally, when screening support is needed for an event—large or small—there should be a secure, cloud-based platform on which event planners can rely for testing, contact tracing, or vaccination.

Here are three pillars of a robust health and safety screening platform:

  1. Converts guidelines and requirements into simple and enforceable policies and procedures;

  2. Securely gathers and communicates pertinent data and policy acceptance from potential participants; and

  3. Easily grants participants digital access. 

Armed with a secure and strong health and safety screening solution, in-person events can return providing event planners with robust tools to collect data for compliance and liability purposes. 

Here’s to the revival of the event industry on a better and stronger footing.

To plan your next event fully equipped with the state -of-the-art health and safety solutions, call on the professionals at Global Management Services for your peace of mind.

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Those Were the Days…

When the Coronavirus pandemic hit back in early 2020, no one expected it to last anywhere like a year or longer that has become the fact. The optimists thought the clouds of this life-altering infection would clear in a few weeks as did some previous epidemics. The cynics contended that it could take a few months. Both turned out to be wrong. As we enter the second year of this devastating global calamity, the future of events as we knew them remains unclear.

In the event industry, some players have closed shop and exited the field altogether, while others have morphed into new creatures.  While the future looks bleak to some, others see it as an opportunity to transform their core businesses into more sustainable endeavors with lasting power into longer-term future. 

The traditional events consisting of many thousands—or even hundreds—crowded in a hotel ballroom for hours and days on end may be a long time before returning. Both the organizers and attendees will remain leery about some events. The future of events in the near term will likely be hybrid of some sort. Digital experiences that emerged in response to the lockdowns are likely here to stay. Much like future of workplace that will now possibly always involve some remote work, events will also take on different shapes and forms.

While the craving for once-in-a-lifetime incentive programs will be the driving force by some participants and their employers to revert to some form of traditional get-togethers, the burden of ensuring the health and safety of participants will weigh heavily on event planners for some time to come. It only takes one asymptomatic infected attendee to play havoc with the wellbeing of all and ruin the experience for many.

Virtual and hybrid events that quickly emerged during the pandemic opened up new avenues for planners. Last year was a big year for virtual events although the format was still new to many event planners—and evolving. Virtual engagement remains one of planners’ biggest challenges throughout this transition. When done right and in tandem with some in-person sessions, virtual or hybrid sessions can only add flavor to an overall program.  But offering an event that is geared as much towards an in-person attendee as one that’s online is not as simple as blending both elements together. There is a lot to consider to ensure a successful event regardless of whether or not it is entirely virtual or hybrid.

Organizing a virtual or hybrid event can be a challenging prospect for the unfamiliar, but it doesn’t have to be.  Virtual events have now become somewhat of a norm during this pandemic. That makes it important for the planner to master all the requirements to ensure that the event runs smoothly and it is engaging and inspiring for all.

There are glimmers of hope that we may soon be able to look forward to welcoming our attendees in person and offering some of elements that made incentive programs such sought-after perks. For now, it is encouraging that the planners do have other gears in their tool box to keep their clients engaged.

GMS Global Management Services offers a portfolio of event planning and production services, including digital experiences and state-of-the-art platforms for virtual event production, editing and streaming. 

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GMS Leads the way in Virtual Events

Covid-19 has completely transformed the event industry worldwide—particularly in the US, where the Coronavirus is playing havoc with many industries. While practically all in-person events have but been shelved, that, however, does not mean companies are not holding events/meetings for their employees and/or stakeholders. With few exceptions, all such events are now being held virtually—or in a hybrid format—using a variety of technologies and streaming applications. 

We are proud that we were one of the most proactive companies in rolling out virtual events for many of our clients—near and afar. Needless to say, organizing virtual or hybrid events require different skillsets—among them firsthand knowledge of video production, editing and streaming, and others.

Our talented and tech savvy staff are adept in spicing up otherwise wearying events into more exciting gathering—albeit, via Zoom or several other solid streaming platforms. In doing so, we take all the legwork out of planning and producing a virtual event. 

So, if you do not want to fall behind in keeping in touch with your stakeholders during these unsettled times, let professionals at Global Management Services reconnect you to your audience in a tasteful and electrifying mode—a virtual or hybrid event.

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Off the Grid Digital Detox

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Off the Grid Digital Detox

As the nation battles the relentless coronavirus, the travel-deprived globe trotters are continuously in search of retreats that offer settings with built-in wow factors yet provide ample health and safety protection in an age of Covid-imposed social distancing. We found one such escape ground at Castle Hot Springs, a resort just north of Phoenix, Arizona.  Under endless blue skies, lie the ochre and sepia-hued slopes of the Bradshaw Mountains.  The closer you get to Castle Hot Springs Resort, the further behind the Covid-plagued day-to-day world feels.

The resort boasts a colorful history. The Apache Wars discouraged development of the area until the 1880s when the springs and the adjacent land were purchased by Frank Murphy for the construction of a health resort. The construction of the resort was completed in 1896 and was renamed "Castle Hot Springs." During the resort's heyday in the 1920s, it became a landmark in the Arizona desert visited by many celebrities of the day.

Nestled in the Sonoran Desert near Lake Pleasant, Castle Hot Springs has been a cornerstone of Arizona with a history of providing wellness, adventure and relaxation where guests can enjoy the mineral rich hot springs. In fact, as you arrive, you can almost hear the thermal springs bubbling up all around this unique retreat, creating the sense of a natural, luxury oasis amid the sun-soaked desert. Individual luxury accommodations and incredible culinary offerings, supported by an onsite farm, plus a wide array of activities, provide hotel guests with a unique and personalized stay.

After a fire that severely damaged the hotel, the historic property underwent extensive remodeling and expansion and reopened in February 2019, reimagined for a new era.  Built on the ashes of its predecessor with 32 luxurious accommodations, including 12 new spring bungalows—with hot spring fed tubs—and 17 sky-view cabins, the resort quickly became the sought-after retreat by connoisseur travelers and received the Condé Nast “Hot List” award. 

When we were asked by a client to recommend a retreat for their VIP guests—a resort that would ensure their health and safety during this pandemic—we immediately thought of Castle Hot Springs, somewhere where the high-energy participants could switch off from the always-on digital world and immerse themselves in nature.  Castle Hot Springs fuses its early-20th-century glamour with a pared-back, off-grid ethos that made it the ideal contemporary hideaway for this group of senior executives. With no TVs in guest rooms and spotty WIFI and cell service, the resort is an ideal place to disconnect—for a digital detox, if you will.

Following a dusty dirt road, we arrived at the resort to find the lush and magical oasis of Castle Hot Springs. Whether some members of the group were looking to unwind from challenging past few months in the resort’s hot springs or go on an adventure in the Sonoran Desert, we were sure their experience at this gem in the desert would take them on a memorable journey; and they would be able to leave feeling better than when they arrived.

Immediately after arrival, some chose to start by sampling the thermal springs, sinking into their hot tubs, others went for a dip into the main pool, and the more adventurous ones went straight to the source at the canyon swimming holes. The cistern-fed pools are the hottest non-volcanic natural springs in the world, and the therapeutic minerals in the waters have made this a destination for generations. 

After recharging and a meal fit for royalty, some went to discover the mountains on foot, others on horseback or by ATV, exploring the 210-acre property.  After an already active first day, the group returned to a garden-fresh meal prepared with locally-grown ingredients. The night had fallen and the group then was treated to the ultimate all-star show: a mesmerizing night sky.

Aside from activities for every taste and liking, there was ample opportunity to just relax and unwind—especially given the resort’s unassuming and underrated flair in culinary art. Even for the picky eaters in the group, the resort's restaurant featured epicurean delights made from ingredients grown in its organic garden. Of course, those with a palate for less refined cuisine, found much to like thanks to a Western barbecue consisting of steaks, roasted chicken and cowboy chili stew. There was even a pizza oven for those who wished to relax by the pool.

The three-day program came to an end quickly and to the disappointment of everyone, we had to board the SUVs for the trek on the dusty road back to the Phoenix airport to board a private aircraft for journey home to the East Coast and the realities of a sadly-intensifying pandemic. 

 To plan your own group’s “digital detox retreat,” call on professionals at Global Management Services for a custom-tailored proposal.

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Social Distancing in the Wilderness

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Social Distancing in the Wilderness

In this age of social distancing, connoisseur travelers crave to be able to continue to explore exceptional settings while heeding health and safety guidelines regarding large gatherings.  We were recently challenged by a client to come up with a venue secluded enough to ensure the safety of a small group of senior executives.  Operating in such challenging times, remote sanctuaries have gained added appeal. That’s why we quickly thought of Winterlake Lodge as the perfect setting for this group of wary financial executives. 

Nestled in Alaska’s deep wilderness, Winterlake sits at the entrance to the Alaska Range, just on the edge of an ancient valley. The famed dog sled race Iditarod Trail runs through the property.  The Lodge is located just under 200 air miles Northwest of Anchorage, next to Denali National Park and in the midst of the wildest landscape imaginable. Winterlake seems to exist to provide a sublime setting for outdoor adventures and intimate encounters with Alaska’s wilderness.  With spectacular views of the Tremble and Hayes glacier, the Tordrillo Mountain Range and Denali in every direction, the lodge is a luxurious sanctuary to enjoy a most rugged, remote and dramatically beautiful setting in the world while easily observing social distancing requirements. 

The lodge provides ample opportunity for all kinds of exploration to suit every interest—from self-guided kayaking and paddle boarding excursions on the lake to guided helicopter rides that whisk you to mountain peaks and glaciers—with ample opportunity to observe wildlife in their natural habitat.  No matter what activity you opt for—and there are many to choose from—you are assured to come back to an award-winning culinary experience at the end of your adventure-packed day.  With a famed chef at the helm, meals are always creative, fresh and with a unique flair. 

Our lucky executives’ itinerary included a guided heli-hiking discovering little-known trails in the heart of the Alaskan wilds, after which the group was able to try their skills in fishing for salmon and rainbow trout, guided by a helpful and knowledgeable fishing expert to teach everyone fly-fishing and fly-tying techniques.

On their Day 2, the group got to fly to one of the glaciers surrounding the lodge to take a walk along the ice to see the dazzling blue pools left by glacial melt and to watch a glacier calve on a nearby river. 

Our last day was already upon us. The group boarded helicopters and soared along the southern edge of Denali, taking in sweeping views of the vast forests below and spotting abundant wildlife from above. On our return to the lodge, the group got to try its hand at mushing. The lodge has its own dog-mushing school where we met the 20 huskies housed there. 

Everyone in the group agreed that their short stay at Winterlake was nothing short of spectacular in every respect. The group also unanimously agreed that aside from its unique location in the Alaska wilderness, what sets Winterlake apart from many other remote lodges is its owners’ philosophical stance in co-existing in peace and harmony with the living environment—as was eloquently articulated by Carl Dixon, the co-owner. Consequently, hunting, for example, is frowned upon. 

Our once-in-a-lifetime adventure was over and we had to bid farewell to a most hospitable team, board a seaplane and head to our next exciting destination, Tutka Bay Lodge, a sister property to Winterlake. 

Sitting on the tip of the Alaska’s Kenai Peninsula, Tutka Bay Lodge offers some similar activities as Winterlake—but from a completely different vantage point. The lodge was built on a peninsula where old-growth forest meets the waters of Kachemak Bay.  As with Winterlake, no matter which direction you turn at Tutka Bay, you’ll experience the unspoiled beauty of the Alaskan wilderness.

Upon arrival and without wasting time, our lucky guests left their assigned cabins for an invigorating hike through temperate rainforest under the direction of an expert guide and naturalist who provided the group with intriguing information on the area’s waters and woodlands. To round up the day’s activities, the hike was immediately followed by a deep-sea whale-watching excursion. 

In addition to its spectacular natural setting, what sets Tutka Bay Lodge apart from many other unique lodges is being home to an award-winning chef and food writer, Kirsten Dixon, who trained at the prestigious Cordon Bleu in Paris. This remote wilderness may not be where you would expect to find a master chef, but Alaska is full of such surprises. Tutka Bay and Winterlake Lodges are the brainchild of husband and wife Carl and Kirsten Dixon. The group got an exclusive look into culinary world of Kirsten Dixon during a private dinner in her “Wilderness Kitchen.”  Fresh Alaskan fare is part of the signature experience at Tutka Bay Lodge, and to ensure the sustainable integrity of the lodge menu, the chefs grow, forage, and buy local ingredients whenever possible. Sustainable culinary practices are so integral to the lodge operation that our guests found themselves contributing to the preparation of their evening meals. For their first dinner, fittingly, the group was treated to a sumptuous dinner prepared by Kirsten and her talented sous chefs—a dinner one would only expect at a Michelin-rated restaurant.  

After a hearty breakfast, we started Day 2 with a stimulating outdoor yoga class overlooking the bay and surrounding mountains. The group then launched several kayaks (and a few rowboats) from the boathouse and paddled into the neighboring fjord, discovering its secret coves and secluded islands. Upon return, the group soaked in the wood-fired hot tub overlooking inky waters, enjoying views of forested isles and the surrounding snow-capped mountains. An action-packed day concluded with yet another delightful and award-worthy dinner.

As the expression goes, all good things must come to an end. On Day 3 we had to head back to the mainland where social distancing is not nearly as simple or exhilarating as the group found in Alaska.

To plan your own wilderness retreat in this age of social distancing, let professionals at GMS prepare an itinerary for a once-in-a-lifetime experience of your own.

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What Businesses Need to Know About Hosting International Events

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What Businesses Need to Know About Hosting International Events

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Hosting an event in a different country takes greater planning, given the many logistical concerns involved. Even communication, one of the most important aspects of event organizing, might be compromised by a language barrier. So as different parts of the world begin to reopen, it might be a good idea to start preparing for your next international event now. Start by covering these four essentials of hosting international business events:

Find reliable local partners

The first and most important step is to look for local partners that can help with the planning and execution stages. Maybe it’s the local office of your company or a client you’ve worked with before. These key partners on the ground have connections within the community that you’ll need, like venues and vendors. They can also speak the language and have a better understanding of local regulations.

In partnering with international groups, though, it’s important to note that their business practices might be different from your own. For example, Spanish people are known for not being very strict with deadlines and viewing them as loose guidelines instead. This can affect your event planning, especially if you have a rigid target date in mind, so it’s best to leave some allowance. While looking for reliable partners is key, their idea of what is ‘reliable’ might be different. Given that you’re the one who needs assistance, make sure you plan around how others conduct business matters.

Consider key practical differences

Business practices aside, consider how key differences can affect your event, too. For instance, different time zones mean different business hours. You need to choose the appropriate time to contact partners or vendors. Also note the currency exchange rates that can impact your budget, as well as taxation laws that may be imposed on business events. Another key difference is the system of measurement used. The US is one of only three countries using the imperial system, while the rest of the world relies on the metric system. That might seem like a minor detail, but you might have miscommunications regarding, say, poster sizes or space requirements, which can definitely take away from the full event experience.

Regulations surrounding the pandemic also vary from country to country, which is something you have to consider. For instance, The HR Director’s report on the impact of COVID-19 on the UAE notes that all events and conferences have been postponed for the time being. You might be able to find a better use of your time planning for an event in a location that is currently — or will soon be — allowing business events to continue, like New Zealand.

Understand the local customs

It’s also worth researching the local customs to get a better sense of each location. This will allow you to add a more personalized touch to your event, which will be appreciated by the participants. More importantly, you won’t inadvertently offend anyone and give your business a bad reputation.

Take Japan, for instance, which is a key member of the global market. ExpatBets’ guide to travelling to Japan outlines the different etiquettes and cultural practices observed in the country, many of which might be unfamiliar to people from other parts of the world. For example, Japanese people are known for their punctuality, and they consider being late a sign of rudeness. Make sure that the program starts on time to impress your audience. Knowing these norms and traditions — and applying them to your event where possible — shows respect to the local culture. Being sensitive to the culture helps you build meaningful connections that are beneficial to your business.

Arrange for transportation and accommodations

Because it is an international event, make sure that transportation and accommodations are prearranged. You might have participants coming in from other parts of the country, or from other parts of the world.

See if you can partner with hotels and car services so your guests can get discounts. Provide maps and even recommendations for things they can do around. For example, our guide to the bustling metropolis of Quebec City highlights its rich history. Even if your event is just for one day, going to a beautiful travel destination like Quebec can offer your guests another reason to attend. Planning their housing and transport arrangements also ensures that they get the best experience you have to offer.

Need help planning your business event? Contact our team here at GMS today.

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Ready for Post-Covid Events?

Evidently, no industry has been as affected by Covid-19 as the hospitality industry—particularly the event planning sector. With social distancing in force in every corner of the globe, it is hard to imagine getting back to our former ways of doing things including in-person events. There is, however, light at the end of this dark tunnel: The pent-up desire by both organizers and participants in taking part in face-to-face meetings in person—and not just on Zoom.

So, let us now picture our post-Covid events. What could they look like and what trends can we expect to see influencing those events? Here is a list of important forces that will likely impact meetings and events for a few years to come: 

Health & Safety

Covid-19 has resulted in hyperawareness about hygiene and health. While the theories of how Coronavirus got started abound, one fact remains undisputed. Personal safety and health have come to the forefront of every aspect of our lives. This gives rise to an opportunity for meeting organizers to shift focus from buffet-style meal setups to individual servings.  It will also create a demand by participants for improved nutrition-rich food and beverage in the interest of enhanced immunity. This will also increasingly hold true for inclusion of [added] fitness sessions or breaks at conferences and events.  

Adaptive Practices

Post-Covid events will likely be characterized by adaptive practices to reflect the planners’ flexibility and openness to new ways of rolling out events. Social media coverage of events will continue to influence the nature of post-Covid events.  Sensitivity to the changed interests of the meeting participants will continue to result in positive feedback on social media, which is every planner’s desired goal.  This may best manifest itself in the registration process for larger events.  Dividing an event’s general registration into categories will allow planners to accommodate interests of the larger audience by segmenting the event into smaller and more hand-on settings—which will likely help with the budgeting process too. 

Engaging Technology

Even before Covid-19, there was a great deal of pressure on event planners to augment their meetings with content that embraced engaging technology.  Cookie-cutter meeting formats of the past will be giving way to those that involve interactive sessions and processes that take advantage of emerging technologies. An individualized/custom approach will be increasingly more popular.  Participants will have pent-up craving for opportunities for personalized learning instead of unimaginative formats with mass appeal. With the penetration of the vast variety of digital devices and applications—some of which were developed in response to the current social isolation environment—it will be easier for meeting organizers to customize their events to keep a wider range of participants—with varied interests—engaged.  Breakout sessions provide unique opportunities for further customization of a meeting’s general theme and application of emerging technologies.  

These are but a few of important trends to look for as western economies begin to open and meetings and events will likely show up on calendars of planners and prospective participants alike. It’s only natural to expect many more trends that will shape future meetings in the near future until such time as we can safely return to our “old” ways—iof ever. The success of near-term events will most likely depend on the planners’ flexibility to incorporate elements that provide novel ideas and an enhanced sense of personal safety for all concerned.

As you begin to imagine your post-Covid events and meetings, reach out to our professionals with deep sense of commitment to your and your participants’ wellbeing.

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COVID-19: We Are Here for You

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COVID-19: We Are Here for You

As the global community grapples with the personal and business implications of the Coronavirus, we at GMS Global Management Services want our loyal clients and suppliers to know that we understand the enormous challenges we are collectively facing during these trying times. We are here for you to talk, to answer questions or to search for solutions. We view our partnership with our clients and vendors as a long-term commitment to their personal and business wellbeing.

While our industry’s business paradigm is under strain, our focus remains on the safety of our clients and associates. We are confident that once the challenges we all face with COVID-19 are passed—and they will pass—we will be ready to once again support your business and meeting goals. In the meantime, you can count on us to remain steadfastly committed to your personal safety and business success. Here are some of the proactive measures we have put in place: 

Fact-Based Practices: We have always been a group of companies that are driven by facts. During these unsettled times, we continue to only rely on credible information from respectable nonpartisan scientific organizations in making decisions—or pronouncements—that affect our clients, suppliers and our team members.

Open for Business: While we will never put our employees at any risk, we believe in continuity of service—albeit in different format. Acknowledging our governmental agencies’ guidelines regarding social distancing, we remain committed to carrying on with business using technology as our support. Our associates are all fully equipped with state-of-the-art equipment to fully carry out their duties remotely without adversely affecting our operations in any way.

Deferred Programs: we are encouraging all our clients whose programs are affected by Coronavirus to postpone their events instead of canceling them. We will continue to work diligently to provide flexible terms and proactive communication regarding dates and availability for postponed programs at any of our group of companies.

Virtual Events: Should you wish to consider an alternate format for your planned meeting, we welcome the opportunity to support any virtual events with our creative solutions including engaging digital formats for effective group experiences in a virtual setting.

Financial Health: We consider ourselves fortunate in having a sound financial health to weather these volatile times without adversely affecting our operations or impacting on our commitments to our clients. 

We consider ourselves blessed in having the most compassionate clients, dependable suppliers and dedicated team members. We thank our clients for their loyalty and wish everyone in our community good health and safety in these difficult times. We will be here for you when this volatile storm is behind us.

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An Incentive Destination like no other

As a diversified corporate event planning company, we are often asked by our clients to suggest destinations that would excite and inspire their potential candidates for an incentive program. While there are innumerable destinations that fit that qualification, for truly a unique destination in North America, we couldn’t pass up the opportunity to suggest a place off the beaten path—one completely different from the typical sun and sand destinations. So, we decided to propose Newfoundland—the eastern most island province of Canada on the Atlantic coast. 

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Newfoundland is perhaps one of the most rugged places in North America with a very colorful history. The legend has it that the British used to send the Irish outlaws to exile in Newfoundland. The native Newfoundlanders’ detectable Irish accent is a testimony to that start.

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We flew our active group to St. John’s, the capital of the Province of Newfoundland and Labrador. With a population of just under 120,000, St. John’s is a small and ultra-friendly city like no other.  The St. John’s harbor was settled by the British in the 1600s. The city’s downtown is known for its colorful row houses. Above the city is Signal Hill famous for its walking/hiking trails and the site of the first transatlantic wireless communication, Cabot Tower, which commemorates John Cabot's discovery of Newfoundland.

For their stay in St. John’s, the group had been booked at the Alt Hotel St. John’s. The awaiting coaches carried the group to the hotel for an overnight rest and preparation for an action-packed few days ahead. Located on the corner of Water and Prescott Streets, Alt Hotel St. John’s overlooks the harbor and offers a stunning view through The Narrows. The picture-perfect vista is an ideal complement to the hotel’s proximity to downtown businesses and restaurants, to the city’s Convention Center, and to the region’s main attractions.

Next morning, bright and early [after all, Newfoundland has its own time zone 1.5 hours ahead of Eastern Time Zone] and well fed with a hearty Newfoundland breakfast, the group’s first planned activity was a city tour to get the participants acquainted to this spectacular—albeit tiny—metropolis. The day-long tour included stops at Signal Hill, the Cabot Tower, the 1855 Basilica-Cathedral of St. John the Baptist, and Cape Spear to the south—North America's easternmost point and a historic site marked by a 19th-century lighthouse. What excited the group most was being able to spot a humpback whale and an actual iceberg in the distance.  

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As St. John’s most popular landmark, Signal Hill recalls the town’s historic past and communications triumph, as well as offering coastal hikes and colorful performances against sweeping views overlooking the Atlantic. Signal Hill was the site of St. John’s harbor defenses from the 17th century to the Second World War and where Guglielmo Marconi received the world’s first transatlantic wireless signal in 1901. 

Located at the highest point of Signal Hill National Historic Site of Canada, overlooking the city and the ocean, stands the Cabot Tower built of irregularly coursed red sandstone and composed of a two-story, 30-foot square structure with a three-story, 50-foot octagonal tower that stands on the southeast corner of the building.  The Cabot Tower is designated a Federal Heritage Building because of its historical associations, and its architectural and environmental values.

The city and the surrounding area, including Signal Hill, are famous for spectacular hiking trails including a 340-mile hiking trail along the Atlantic coast. But we left that to the motivated participants to do on their own. 

After the action-packed day, the group was ready for a sumptuous Newfoundland meal. The first formal dinner for the group was planned at the Mallard Cottage, an 18th century Irish-Newfoundland vernacular-style cottage turned restaurant, and now recognized a National Historic Site of Canada and one of the oldest wood buildings in North America.

The cozy, rustic Cottage, located in Quidi Vidi Village, a quaint fishing hamlet of St. John’s, was the residence of the Mallard family from the 18th century through the 1980s. After extensive renovations, in 2013 the building received the Southcott Award for excellence in the preservation of the built heritage of Newfoundland and Labrador. Now, the Mallard Cottage has taken on its new life as a one-of-a-kind venue for corporate functions serving a vast array of wild game, seafood and produce from around the province.

On Day 2, there was more to discover in this unique city. We started at The Rooms, a cultural facility in St. John's. Opened in 2005, the venue houses the Art Gallery of Newfoundland and Labrador, the Provincial Archives of Newfoundland and Labrador and the Provincial Museum of Newfoundland and Labrador. Showcasing the region’s heritage and fine art, the museum complex was constructed on a hill overlooking the port city, at a historic location once occupied by Fort Townshend. The unmistakable building is designed to reflect and celebrate the province’s heritage and can be seen from almost any point in St. John's, and the facility has, since its construction, competed with its neighbor, the Basilica of St. John the Baptist, for the dominance of the St. John's skyline.

Following the tour of The Rooms, we headed to George Street, a small street in St. John's known for its many bars, pubs, street vendors and even 24-hour restaurants. The two-block long street houses nothing but bars, pubs and restaurants. George Street is open only to pedestrians in the evenings and during most of the business day, being open to traffic only in the mornings to allow bars to restock their goods. The street does not usually become crowded with people until later at night, around midnight, and will remain busy until early hours in the morning. The street is the venue for an annual Mardi Gras celebration in October which can be confusing since most celebrations of this type occur in February in other parts of the world. However, the largest celebration on George Street is the six-night George Street Festival which occurs in early August and typically concludes on the Tuesday night before the Royal St. John's Regatta, which is set for the first Wednesday in August.

For our second dinner, we took the group to the Raymonds Restaurant, famous as a fine dining eatery in a 1915 building known for its refined, locally sourced meals and wine pairings.  Newfoundland is blessed in having access to some of the best seafood, wild game, and produce in the world. Having such a bountiful larder right on its doorsteps means Raymonds is able to adopt a truly sustainable approach to fine dining—foraging and sourcing locally-grown ingredients from independent local suppliers.

Day 3 was upon us and it was time to explore some other areas of this magnificent island. The group boarded a chartered flight to Gander where awaiting vehicles carried the group to Fogo Island via a 50-minute ferry ride from a little town called Farewell.  Once on the island, we drove around a bit to give a feel of the place to our guests—starting at Stag Harbour, then onto Seldom, and from the center of the island we visited Tilting, Joe Batts, and Fogo.  The island's 11 settlements are located along its rocky coast, best explored in Atlantic sunshine—which we were lucky to enjoy when we arrived there.

Fogo Island is not so much a place as a state of mind. With a long maritime history, the largest offshore island of Newfoundland and Labrador is a gentle world of bright-colored clapboard houses, sea-cliff footpaths, a lush forest, and warm hospitality set against a striking coastline. Recently an inspired arts scene has brought new life to Fogo's struggling fishing communities.

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Sadly we missed the flourishing art exhibitions and the boisterous Great Fogo Island “Punt Race to There and Back” that takes place in July and August. 

For their overnight stay, the group was lucky to get to stay at now world-famous Fogo Island Inn.  Facing the ocean in the village of Joe Batt's Arm, the newly launched Fogo Island Inn is a big splash in Fogo's little pond—a modern, luxurious 29-room boutique hotel with rooftop spa, art studios, solar panels, and individually designed rooms. 

Fogo Island Inn sits on an island, off an island, at one of the four corners of the Earth. Every one of its 29 one-of-a-kind guest rooms and suites has dramatic floor-to-ceiling windows that open onto the wildest and most powerful ocean on the planet. A stimulating relief from the numbing uniformity of modern times, the award-winning Inn is built on the principles of sustainability and respect for nature and culture. The Inn is a community asset, and 100% of operating surpluses are reinvested into the community to help secure a sustainable and resilient future for Fogo Island. Needless to say, Fogo Island Inn has now become one of the new hangouts of the rich and famous flying there on private aircrafts away from the paparazzi.

There are not many restaurants, cafés, and pubs on Fogo, but our guests’ taste buds did not have to suffer. Fogo Island Inn's chef Murray McDonald focuses on "wild things from the North Atlantic." The kitchen uses regionally sourced ingredients like foraged plants and berries, and, of course, seafood direct from the harbor. 

On Day 4, after what many of the participants characterized as a once-in-a-lifetime trip, the group was led back to the Gander airport for their departures to their hometowns throughout the US and Canada and with that one of the most unique incentive trips we have ever organized came to an end.

For your once-in-a-lifetime incentive trip, call the professionals at GMS to design a program like no other.

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Chicago: Incentive in an “L” of a town!

Chicago is perhaps one of the most underrated among large American cities. The cradle of American architecture, the wellspring of the blues, the birthplace of house music, the city of neighborhoods and the home of the Cubs. Everyone of nearly 3 million Chicagoans has an entirely different view of what Chicago is to them—and that all depends on where they live. Unquestionably the Lake Michigan and the Chicago River give the city its unique geographic characteristic. But Chicago is not all, or even mostly, the lake. It is also world-class and avant-garde restaurants, towering skyscrapers, German beer halls, and above all, it is the friendliest big city with its trademark midwestern warmth. There is so much to discover and to appreciate in the unassuming Windy City. 

We were very excited when we were asked to showcase Chicago to a group of active techies on an incentive trip. It turned out that most participants had already been to Chicago at some point in their lives. So, we had to unveil a “new” Chicago to impress them. To do that, for the group’s accommodation, we picked The Hoxton Chicago, in the ever-more popular-and-trendy West Loop neighborhood which has become the hub for the young and upwardly mobile millennials.  The hip London-based mini-chain has a knack for anointing the just-hit-it-big neighborhood in every city it touches. Decked out in Mid-Century Modern furniture, with a window framing the tracks of the L, the sprawling lobby—always full of people—looks like a place where a wild and extravagant party could break out at any moment.  Not to be missed is the curated book collections in every room chosen by a local celebrity.  

The group’s arrival dinner was planned at Cabra, a Peruvian cevicheria, on the Hoxton’s rooftop. The restaurant, one of four owned by famed Stephanie Izard, the first woman to win Top Chef, is a breezy oasis decorated with leggy plants, carved llamas, bottles of pisco, and a rolling door leading to a pool. 

A discovery of this fine city often starts in downtown—known by the locals as the Loop, so named for the circuit the elevated subway system (called the “L”) travels around it. Our first stop was the Millennium Park, home to Anish Kapoor’s Cloud Gate sculpture (known by the locals as “The Bean”).  Across from the Bean, the brazen Crown Fountain spits water into a reflecting pool. Millennium Park is a walk across the winding pedestrian bridge to Lake Michigan, which looks more like an ocean.

The best way to get acquainted with the city is by river. From the top deck of one of many architectural boats, downtown’s high-rises loom like the cliffs of the imposing Grand Canyon. The boats cross under bridges (Chicago has the largest number of working bridges in the world), allowing a close-up view of buildings towering over the river making this city the architectural capital of the US. 

For our first meal, we had to taste the famed Chicago deep-dish pizza. There is no shortage of eateries claiming they serve the “authentic” deep dish pizza. But it really comes down to taste. Our bet is on Gino’s East with its graffiti-covered walls and its celebrity status in the city.

For the afternoon, we planned a unique experience for the group: We reserved a private L train ride to the 104-year old Wrigley Field, which is one of two oldest ballparks in the country. The look on waiting passengers on the L stations as our private train rode by was priceless. Wrigley is a true neighborhood park, with skybox-style bleacher seats topping some of the surrounding apartment buildings. With a bag of Garrett Popcorn in hand, the group took their reserved seats. Garrett is also a Chicago a must in its own right, famous for its mouth-watering “Chicago mix”—of caramel and cheese. 

To round up the evening, we herded the group to The Avery, which has become a shrine to the art of cocktail making. The bar is a magnet for cocktail connoisseurs and show-offs alike.  On the recommendation of our knowledgeable bartender, everyone was treated to a “Jungle Bird” (a concoction of rum, pineapple and lime juices, and Campari layered over a pile of liquid-filled gelatinous balls that pop in your mouth) which turned out to be a hit.

Chicago is blessed with so many world-class museums and art institutions—among them the world-class Field Museum and the Art Institute of Chicago. But no trip to the city is complete without a homage to the city’s rich African American heritage. On Day 2, we started with one of the lesser-known black art institutions—the Stony Island Arts Bank.  Once a south side bank building with impressive Neoclassical façade, the landmark building is now restored and repurposed into a cultural space and museum dedicated to the experiences of black people. Everything here is free and open to the public, including film screenings, live music, and DJ sets. It also houses the largest collection of records belonging to legendary Frankie Knuckles, the godfather of Chicago house music.

For the lunch on the go, we headed back to the West Loop and JP Graziano Grocery for a juicy Italian sandwich called Mr. G.  JP is an icon in its own right. The sandwich shop has been in the Fulton Market in one form or another for over 80 years now. 

Chicago is known, among other things, as the city of neighborhoods—each with its own distinct character. An incentive trip to this diverse city is not complete without a trip to one of the well-known neighborhoods—Logan Square. For the afternoon, we hop back on the L and head to this cool neighborhood. The group wonders around on their own for a while to discover what makes this neighborhood so interesting. The group then reassembles at Lost Lake for happy hour. The bar was named the best American Cocktail Bar last year by the Tales of the Cocktail Foundation. Marked by a stylized metal icon of a fish and a pink neon sign that says “Tiki,” Lost Lake feels like everyone’s favorite neighborhood bar. 

Dinner time is approaching. We board our awaiting coach and head to another famous neighborhood—Lincoln Park, home of the 150-year old Lincoln Park Zoo and a very new Galit, the first restaurant that chef Zachary Engel, the winner of the James Beard Award for Rising Star Chef as chef de cuisine at New Orleans’s Shaya in 2017. The Middle Eastern spot is likely to win many awards in due course.  Our hungry group is treated to a variety of sumptuous and somewhat exotic dishes they’ll be hard pressed to find elsewhere.    

A moonlit night is in full swing and after that gastronomical experience, our group is ready for those comfy beds at the Hoxton—though some do drift away to local watering holes here and there.

Time flies when you are having fun. Day 3 is upon us already. Today is the departure day for most. So, we have to make the best of it—and there are many more neighborhoods to discover. 

For a contrast, we head to a neighborhood called Pilsen. There’s no Hoxton hotel in Pilsen yet, but it wouldn’t be surprising if the company were scouting. The neighborhood, a longtime Latin community, has hit on the perfect blend of vintage shops, unfussy Mexican restaurants, museums, and hip bars to be intriguing to visitors, locals, and residents alike. We start at the National Museum of Mexican Art, where one can see a collection of 10,000 pieces of folk art, photographs, sculptures, and paintings for free. At Pilsen Vintage, one can grab some old Latin and house records thoughtfully curated by Charly Garcia of local DJ collective Sonorama; but we step into Taqueria Los Comales for authentic tacos al pastor.  Had we had more time, we would have taken the group to Thalia Hall for sampling of its trademark draft cocktails and the nationally-recognized bands that play there. But that has to wait for the next trip.

Before we return the group to the airport for their evening departures, we still had one more stop: Bassment in River North, a chichi underground venue, known for its live music scene. Sadly, we did not have enough time to sit back on the bar’s old leather couches and enjoy some surprisingly good local talent. But that too has to wait for the next trip to this amazing city. 

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The Perfect Incentive in the land of Canyons

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The Perfect Incentive in the land of Canyons

Nothing conjures up the images of majestic mountains and imposing canyons than “Arizona.” Although an otherwise a geographically diverse state, Arizona is home to Grand Canyon and the magic this geological landmark it evokes.

So every time we are asked to put together an incentive program in this grand state, we are excited about the opportunity to showcase this magnificent land.

 Arrival

On day 1 of their Arizona adventure, the lucky participants from the financial services client company arrived in Phoenix and were whisked away to Kimpton Hotel Palomar Phoenix. This boutique hotel is located in the heart of vibrant downtown Phoenix at CityScape, a dynamic mixed-use development featuring shopping, entertainment and dining. Hotel Palomar is an urban retreat that strikes the balance between the energy of its city setting and Arizona's laid-back lifestyle. 

The hotel offers 242 spacious guest rooms and suites, all with modern interior touches and views of the surrounding city and mountains. In step with the signature style of Hotel Palomar, this Phoenix destination combines contemporary design with an "Art in Motion" theme embracing the undercurrent of artistic energy throughout.

To help our travel weary guests in their recovery, some carbs were in order. So, we headed to Pizzeria Bianco for what some have labeled as the nation's best pizza. To work some of that off—and ensure a night of solid jetlag-curing sleep, we led the group to Scottsdale’s iconic Handlebar J, to kick up their heels to live country music, complete with Arizona Two-Steppin' on the dance floor.

Phoenix at its Best

A walking tour is a sure bet to get to know this exciting city. After a hearty breakfast at the hotel, we headed to Phoenix Art Museum that has provided access to visual arts and educational programs in Arizona for nearly 60 years and is the largest art museum in the Southwestern United States.  From there we stopped by the Heard, considered by many as the nation's finest collection of Native American art.

The day was drawing to a close and it seemed that our guest had worked up appetite for dinner for which we headed to a neighborhood favorite—Blue Hound Kitchen and Cocktails—for their famed "curated beef program." 

Let the Adventure Begin

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On Day 3, we headed north to the funky town of Jerome, Jerome.  Perched atop Cleopatra Hill, the onetime "wickedest town in the west" has transitioned from turn-of-the-century mining outpost to an artist hub and ghost town, where the group was taken to a Spirit Walks—an hour-long primer to the local historic buildings, ruins and paranormal activity. For lunch where else than The Haunted Hamburger, naturally, where the signature patties and handspun milkshakes rival the resident views and ghost stories.

After lunch, the group’s next stop was Cottonwood, in the heart of thriving Verde Valley Wine Region, where serious wine tasting was in order. For that we stopped by Arizona Stronghold Vineyards. The quality of the region’s wines was a pleasant surprise to most of the participants notwithstanding interestingly named vineyards such as Alcantara Vineyards.

In midafternoon, we led the group to the Tavern Hotel—a historic grocery store turned upscale boutique hotel in Old Town Cottonwood, where the group was checked in and found themselves by the fire. After a well-deserved respite, they took a short walk to Merkin Vineyards Osteria & Tasting Room, an Italian eatery that serves up stellar house-made pasta along with beautifully paired wines. 

Go North Young Man

Day 4 was upon us. To prep our weary group for another day on the road, instead of typical hotel breakfast, the group was treated to a continental breakfast accompanied by an excellent choice of espressos at Crema Craft Kitchen & Bar right across the street from the Tavern Hotel. 

After a short ride the group found itself in the red rock heaven otherwise known as mystical Sedona. This is where the group’s physical fitness was put to test as they embarked on a hike in the Boynton Canyon area—which is reputed to house vortices.

At the conclusion of their hiking, the group was treated to a well-deserved “Feet in the Creek” treatment at L’Auberge de Sedona’s famed spa. After a light lunch on the go, we headed a few more miles north en route to Flagstaff. Upon arrival, the group was checked in at the iconic Weatherford Hotel.

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Tired but with big appetite, the group was treated to dinner at Brix, a historic carriage house turned into a sustainable and chic eatery before heading to their welcoming beds. 

On Day 5, after a brief city tour of historic Flagstaff, we headed to Picture Canyon, home to fascinating ancient petroglyphs, for another day of hiking. The group was displaying signs of fatigue. So we checking in at Under Canvas Grand Canyon which is a safari-style glamping setup where everyone was assigned a luxury tent as accommodation. Naturally, dinner was served under magical starry skies.

On their final day, after breakfast, the group seemed eager to head south toward Phoenix and the flight home. The gratifying expression of the group’s sentiments was “I’ll be back” with which this epic incentive program came to an end.

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